This Refund Policy explains the terms and conditions for refunds on MonitorSMM. Please review it carefully to understand your rights and our obligations.
MonitorSMM is an independent monitoring, evaluation, and advisory platform. We do not sell, resell, or provide SMM panels, proxy services, captcha solvers, anti-detect browsers, or social media accounts.
This refund policy applies only to paid services offered directly by MonitorSMM, including premium memberships, featured listings, advertising placements, or other platform-based services.
You may be eligible for a refund under the following circumstances:
Refunds are not provided in the following situations:
To request a refund, contact our support team through our official channels and provide:
Approved refunds are processed based on the original payment method. Processing times vary depending on banks, payment providers, or blockchain confirmations and begin after refund approval.
Partial or prorated refunds may be issued based on service usage, remaining subscription time, and applicable processing fees.
We encourage users to contact MonitorSMM support before initiating chargebacks. Unjustified chargebacks may result in account suspension and additional fees.
Subscriptions can be canceled at any time from your account settings. Access remains active until the end of the billing period unless canceled within the initial grace period.
Early cancellations within the first 7 days may qualify for a prorated refund if service usage is minimal.
MonitorSMM may update this Refund Policy at any time. Continued use of the platform constitutes acceptance of the revised policy.
For questions or concerns regarding refunds, please contact us through our official support channels available on the MonitorSMM platform.
By using MonitorSMM, you acknowledge that you have read and agreed to this Refund Policy.